Privacy Policy | Cyberhalla

Introduction

Cyberhalla ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website cyberhalla.com. We process your data in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian data protection laws.

Data We Collect

We may collect the following types of personal data:

Contact information (name, email address, phone number) when you submit our contact form or request an offer
Technical data (IP address, browser type, device information) collected automatically when you visit our website
Usage data (pages visited, time spent on site) through analytics tools
Cookie preferences and consent choices

How We Use Your Data

We use your personal data for the following purposes:

To respond to your inquiries and provide customer support
To improve our website and services based on usage patterns
To comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. We use the following types of cookies:

Necessary Cookies - Essential for the website to function properly. These cannot be disabled.
Analytics Cookies - Help us understand how visitors interact with our website by collecting anonymous information.
Marketing Cookies - Used to track visitors and display relevant advertisements.

You can manage your cookie preferences at any time by clicking the cookie settings button or adjusting your browser settings.

Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business (such as analytics providers and hosting services). These parties are obligated to keep your information confidential and use it only for the purposes we specify.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access - You can request a copy of the personal data we hold about you.
Right to Rectification - You can request that we correct any inaccurate or incomplete data.
Right to Erasure - You can request that we delete your personal data in certain circumstances.
Right to Restriction - You can request that we restrict the processing of your data in certain circumstances.
Right to Data Portability - You can request to receive your data in a structured, commonly used format.
Right to Object - You can object to the processing of your personal data for marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 2 years unless you request earlier deletion.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmission.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected] or visit our contact page.